Warranties & Returns

  • Do I Need To Register My New Kuvings Juicer?

    With Kuvings you must register your product online before you make a warranty claim. Here's the link to register: https://www.kuvings.com.au/warranty-registration/
  • How Do I Get A Refund If I Purchased Through Zip?

    We can refund your order, which will refund your payment back to your Zip Account. If you wish to refund from your Zip Account back to your Bank Account, this is possible however you will need to contact Zip directly for this. Just call Zip on 02 8294 2345 and select option 1.
  • What If My Product Arrives Faulty?

    You are generally required to notify us within 5 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty pr...
  • What If There Are Parts Missing?

    You are required to notify us within 5 working days in the unlikely event that the item arrives with parts missing. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) indicating the location of the missing parts or components. In...